Orders and Shipping Policy

Thank you for choosing our handcrafted jewelry! We're committed to providing you with a seamless ordering and shipping experience. Below is our policy for orders and shipping to ensure you are well-informed about our process.

Orders

• Handmade Quality: All of our jewelry is made to order and handcrafted with care.
• Processing Time: We require 4-6 business days to process and prepare your order.

Standard Shipping

• Cost: Standard shipping is offered free of charge.
• Carrier: We ship via USPS.
• Delivery Time: Delivery takes 3-5 days, depending on your location within the 48 contiguous states.
• Signature Requirement: All deliveries require a signature for receipt.

Express Shipping

• Delivery Time: Express shipping takes 1-3 days, depending on your location.
• Carrier: This option is also sent via USPS.
• Signature Requirement:  Express deliveries also require a signature.

Special Shipping Requests

• Custom Timing: If you require earlier delivery or have specific shipping needs, please contact us directly at info@email.com.

Customer Responsibility

• Tracking and Receiving: Customers are responsible for tracking their packages and ensuring they are available to receive their orders.

We appreciate your understanding and adherence to our orders and shipping policy. Should you have any questions or need further clarification, please don't hesitate to reach out to us. Your satisfaction is our top priority!

Policies

Welcome to our Store! We value your satisfaction and aim to provide a clear and understandable shopping experience. Please take a moment to review our policies regarding cancellations, exchanges, returns, defective items, lost packages, and warranties.

Cancellations

• Time Frame: Cancellations are accepted within 24 hours of placing your order.
• Restocking Fee: After 24 hours, a 10% restocking fee applies to all cancellations.
• Post-Shipment: If the order has already been shipped, our return policy will apply.

Exchanges

• Time Frame: Exchange requests are accepted up to 7 days following the delivery of the item.
• Process: Exchanges are processed similarly to returns.
• Shipping Costs: Customers are responsible for all return shipping costs. Alternatively, you may use our prepaid return shipping label for a fee of $12.00.

Returns

• No-Questions-Asked Policy: Returns are accepted within 7 days of delivery, no questions asked.
• Shipping Costs: Customers are responsible for all return shipping costs. You may opt for our prepaid return shipping label, available for $12.00.

Defective or Problematic Items

• Immediate Reporting: If an item is defective or has a problem, please contact us at info@regalfinejewelry.com.
• Within 3 Days of Delivery: We will provide a free return label if the problem is reported within 3 days of delivery.
• 3 to 7 Days Post-Delivery: Normal return policy applies.
• After 7 Days: No returns or exchanges are accepted for defective items.

Lost Packages

• Signature Confirmation: All packages are sent with signature confirmation.
• Customer Responsibility: Customers are responsible for tracking and ensuring the receipt of their orders.

Repairs and Warranties

• No Repair Services: We do not offer any repair services.
• Warranty Period: There are no warranties offered beyond 7 days from the delivery of the item.

Thank you for shopping with us! If you have any questions or need further assistance, please don't hesitate to contact us.